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Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions
Being on high alert for bugs highlighted by our customers with the Slack integration has allowed us to decrease response times to critical issues by a margin
Anecdote's ability to analyze feedback in multiple languages, particularly Arabic, has been a game-changer for us at Bank Al Etihad. It's allowed us to really listen to and understand a wider range of customers, making our services more inclusive and accessible
The ability to connect all of our customer data from Intercom, Mixpanel, and our mobile apps, has been great - It gave us better visibility on users' behaviour and showed us how to better serve their needs and address their pain points
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Anecdote’s level of insight and analysis has been a pivotal factor in driving many of our quarterly product roadmap decisions
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Being on high alert for bugs highlighted by our customers with the Slack integration has allowed us to decrease response times to critical issues by a margin
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Anecdote's ability to analyze feedback in multiple languages, particularly Arabic, has been a game-changer for us. It's allowed us to really understand a wider range of customers, making our services more accessible
The ability to connect all of our customer data from Intercom, Mixpanel, and our mobile apps, has been great - It gave us better visibility on users' behaviour and showed us how to better serve their needs and address their pain points
