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Analyze and summarize the “voice of the customer”

 Our AI engine reads support tickets, chats, social media, phone calls, NPS surveys, app store reviews to produce company specific stories. 

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Connect all your qualitative feedback sources to one platform

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Summarize your contacts into insightful paragraph

detect important trends in your data

slice and dice your data and understand the key drivers

Why Anecdote?

Discover "Anecdotes"

Organize feedback in meaningful customer stories

Don't rely on tags or informative summaries

Discover trends and anomalies 

Understand what's top of mind for your customers day in and day out

General trends that can be connected to product KPIs

Anomalies detection 

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Search and summarize

Search across all of your text sources and get an AI generated summary


Easy integrations with your data sources